South Portland Sailing Center Cancellation Policy

We recommend purchasing trip insurance or Peek Protect at the time of booking to provide flexibility and ensure you receive most of your refund in case of cancellation. Please review the terms for details.

Refund and Rescheduling Policy

  • Full Refund:

    • A full refund is available if you cancel within 48 hours of booking or more than 180 days before your scheduled class.

  • Cancellation or Rescheduling Outside 90 Days:

    • You may reschedule your class dates without any additional fees.

    • If you cancel, 75% of the course cost is refundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

  • Cancellation or Rescheduling Within 90 Days:

    • Rescheduling will incur a $150 rebooking fee per seat.

    • 50% of the course cost is refundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

  • Cancellation or Rescheduling Within 30 Days and Up to 1 Week Before the Class:

    • Rescheduling will incur a $150 rebooking fee per seat.

    • 100% of the course cost becomes nonrefundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

  • Cancellation or Rescheduling Within 1 Week Before the Class:

    • Rescheduling is not available.

    • 100% of the course cost becomes nonrefundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

Additional Terms

  • Deposits, Rescheduling, and Credits:

    • These are not transferable to future seasons.

  • COVID-19 Cancellations or Rescheduling:

    • Proof of a COVID-related reason for cancellation or rescheduling is required.

    • If approved, a full refund will be issued, or a no-fee rescheduling will be allowed for available classes during the same season.

  • Instructor and Class Availability:

    • SPSC will make every effort to place you in another class but cannot guarantee instructor or course availability. We strongly recommend attending your originally scheduled class, as classes fill quickly, and our season is short.

Cancellations by SPSC

  • Weather or Instructor Illness:

    • In rare cases, SPSC may partially or fully cancel a class due to weather conditions deemed unsafe or detrimental to the curriculum (e.g., strong winds, heavy fog, torrential rain) or the unforeseen illness of an instructor with no backup available.

    • In such cases, rescheduling will be offered at no additional cost.

    • Refunds for canceled portions of the course will be provided to those unable to reschedule.

  • Weather Determinations:

    • SPSC and its instructors determine weather-related decisions, which are typically made hour by hour during your course.

    • Be prepared to sail in a variety of weather conditions, as long as it is safe and conducive to teaching. (Ensure you have proper foul-weather gear if rain is expected.)

Course Adjustments Due to Weather or Situations

  • Classes will proceed as much as conditions permit.

  • Refunds or rescheduling will depend on the extent to which the course was impacted.

  • SPSC aims to provide solutions that maintain our high standards of customer satisfaction.

-Outside of 90 days: You can  change your dates for no additional fee. Should you need to cancel, 25% (half of deposit) is refundable. The cost of the textbook(s) will be held in addition, unless returned in New/unused condition. 

-Inside 90 days: Deposit (50%) becomes non-refundable

-Inside 30 days: remaining balance (100%) of course due / becomes non refundable. Rescheduling will incur a $150 rebooking fee per seat.

-Deposit is not transferable to future seasons. 

-SPSC will do everything to place you in another class, but can not guarantee instructor or course availability. It is strongly advised to make every effort to attend your original booking, as classes fill up quickly and our season is quite short.

-In the rare event of a partial or full cancellation on the part of SPSC due to unforeseen circumstances such as weather deemed not safe or detrimental to course curriculum (Strong winds, heavy fog, torrential rain, etc),  or the unforeseen illness of an instructor where no backup is available, rescheduling will be offered at no additional cost. 

-Refunds of portions cancelled will be made available to those who can not reschedule.

-Please Note: it is SPSC and its instructors that make weather calls. These are typically made hour to hour on each day of your course. Be prepared to sail in a range of weather conditions. As a general rule, if it is a safe and teachable environment, we will be sailing. (Be sure to have good foul weather gear if rain is expected).

-As much of your course will still be held as the weather/situation permits. Refunds and rescheduling will be based on how much of the course was affected by the underlying situation. It is SPSC's goal to provide agreeable solutions that achieve our high customer satisfaction standards.